Frequently Asked Questions

Everything you need to know about shopping with Ankis, from shipping to our latest fashion drops.

How long does shipping take and what are the costs?

We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $75. For smaller orders, a flat rate is calculated at checkout based on your location.

What is the Ankis return policy?

We want you to love your look. If you are not satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or store credit.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. Since our styles range from slim-fit to oversized, we recommend checking the fit notes in the product description before purchasing.

What payment methods do you accept?

Ankis accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.

Are your materials sustainably sourced?

At Ankis, we are committed to conscious fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable sourcing by 2026.